LifeStream Services has received a three-year accreditation of Case Management and Long-Term Services and Supports (LTSS) from the National Committee for Quality Assurance (NCQA). Earning NCQA’s Accreditation of Case Management for LTSS demonstrates that an organization is dedicated to coordinating the delivery of care in a person-centered and integrated manner to help individuals function optimally in their preferred setting.

NCQA exists to improve the quality of health care. Their work has saved thousands of lives, helped millions of people stay healthy and saves the country billions of dollars.

The Accreditation for Case Management for LTSS programs is organized into eight standards. NCQA Accreditation standards are purposely set high to encourage organizations to continuously enhance their quality. The eight standards include:

  1. Program Description
  2. Patient Identification and Assessment
  3. Person-Centered Care Planning and Monitoring
  4. Care Transitions
  5. Measurement and Quality Improvement
  6. Staffing, Training and Verification
  7. Rights and Responsibilities
  8. Delegation

Megan Velasquez, Director of Client Services, shared:

“I am proud of the Aging and Disability Resource Center staff at LifeStream Services for their dedication to providing quality case management services and for their efforts to meet the standards set by NCQA.”

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website ( contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at, on Twitter @ncqa, on Facebook at and on LinkedIn at

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