Careers

Responsible for assessing client needs, writing and monitoring care plans, and utilizing resources within guidelines.  Work involves case management, resource development and management, and community relations development.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Statements included in this description are intended to reflect in general the duties and responsibilities of this classification and are not to be interpreted as being all inclusive.  Other duties may be assigned.  Duties and responsibilities include the following.

Case Management

• Conduct reassessments to determine client needs
• Develop care plans for assigned clients including informal supports
• Monitor care plans on the schedules indicated by funding sources
• Complete adult and child protective service referrals
• Adjust care plans based on reassessment results, available resources, client eligibility and family support
• Maintain client documentation and files according to program/agency standards
• Prepare daily, monthly, yearly scheduling system to monitor dates of assessments, reassessments, and updates
• Maintain strict confidentiality
• Strictly follow HIPAA guidelines
• Demonstrate knowledge of the interrelated functions of I&A services and case management
• Implement care management services timely for all client referrals
• Attend all scheduled training/meeting including state licensure/certification
• Assist with identifying participants in grant projects or special programs
• Keep up to date on new developments in the field of aging and governance
• Assist other ADRC departments as needed

Resource Development/Management

• Accurately record time and tasks according to agency and funding source guidelines and time frames
• Display competence for all guidelines, rules/instructions for Medicaid Waiver, CHOICE, SSBG, Title III, Caregiver
• Promote private pay services for all programs sponsored by LifeStream
• Assist in training new care managers
• Share resource information with co-workers
• Make referrals to necessary agencies for services including durable medical equipment, mental health services and hospice

Community Relations

• Develop and maintain working relationships with area organizations and service providers
• Demonstrate agency’s customer service standards
• Conduct outreach activities for service referrals
• Participate in advocacy activities as assigned

QUALIFICATIONS

To perform this (non-clinical) job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree in social work, sociology, counseling, psychology, gerontology, a valid IN RN license or a Bachelor’s degree in any field with a minimum of two (2) years full-time, direct service experience with the elderly or disabled which includes assessment, care plan development and monitoring; or a Master’s degree in a related field may substitute for the required experience.  Must meet experience requirements outlined by the Division of Aging for A & D Medicaid Waiver, SSBG/Title III, CHOICE, and TBI Waiver.  LSW is preferred.

LifeStream is an Equal Opportunity Employer.